Seralago Hotel & Suites Main Gate East Kissimmee, Kissimmee

I had a mixed experience at this hotel. The location was great, being close to attractions and family-friendly, and the pool was a huge hit with the kids. However, I had issues with the room cleanliness and also found the dining experience to be quite disappointing. Given the value for money, there are definitely some improvements needed.

I had a mixed experience at this hotel. On the plus side, the location was fantastic, as it was within walking distance to Fun Spot and a variety of restaurants and attractions. The staff was also friendly, especially Gisselle at the front desk, who was incredibly helpful. On the downside, we experienced some issues with the rooms due to smoke odor and the hot tub facilities weren’t up to par. Overall, it has great potential but needs some improvements.

I had a mixed experience at this hotel. On the plus side, it was a great value for the money and conveniently located near the convention center I was attending. However, the room I was given didn't match my reservation, and the cleanliness left a lot to be desired with some maintenance issues. Overall, while it was affordable, I expected better service and room quality.

I had a mixed experience at the hotel. The location was great for walking to various attractions, but there were some safety concerns with people smoking nearby. The service was friendly, but there were definite issues with the room and the management's response. Overall, while the hotel has potential, it really needs to improve on cleanliness and maintenance to be a comfortable stay.

The hotel has a great location, just a short walk to Old Town and near various dining options such as KFC and Pizza Hut. Unfortunately, the rooms left a lot to be desired with a strong smell of cigarettes and old mattresses. The service was not friendly, which made the whole experience less enjoyable. I appreciate that there are plenty of nearby attractions, but the overall condition of the hotel was not ideal.

I had a mixed experience at this hotel. The rooms were spacious and had great amenities, but I encountered some issues like unwelcome roaches and an air conditioning leak. The service was friendly, especially at the pool bar, but the long check-in lines were a real hassle. The location is fantastic, close to major attractions, making it convenient for our plans, but the dining options left much to be desired with limited choices and quality.

I had a mixed experience at this hotel. While the pool area was great and my kids loved it, the rooms were really disappointing. We were given a smaller room than promised and faced some serious issues with service. The location was decent and the price was reasonable, but the overall stay didn't meet my expectations.

My stay had its ups and downs. The location is superb, with plenty of activities nearby, but the room situation was quite frustrating. The first room I was given was dirty and had a terrible smell, and I was exhausted from the ordeal. While I eventually got moved to a better room, it still lacked cleanliness. Service was decent, but definitely not outstanding. Overall, I wouldn’t recommend staying here unless you’re looking for a budget option.

My stay at the hotel had its ups and downs. While the location was brilliant, making it easy to get to nearby attractions, the rooms left much to be desired. They were not only moldy but also had serious cleanliness issues. The service was a mixed bag; some staff were friendly, but I encountered a few who were quite rude. Overall, if you're looking for a place just to crash and don't mind the state of the rooms, this might work for you, but it's definitely not ideal.

I had a mixed experience at this hotel. While the location was quite convenient and the staff were friendly, the rooms were really dated and had an unpleasant smell. The facilities, especially the pool, were decent, but the overall condition left much to be desired. I wouldn't say it's a good value for the money given the state of the rooms.